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What is the difference between a wired and a wireless camera?
Can I get audio in my hidden camera?
How do hidden cameras work?
How far can a wireless hidden camera transmit?
How many wireless cameras can you have in one location?
Will a cordless phone interfere with wireless cameras?
What is a 2.4 GHz wireless frequency?
Are the transmitters FCC approved?
What is CCD?
What is a Quad?
Will a Quad allow four cameras to record at the same time?
Do the receivers work through walls up to two feet thick?
Do the plug and play connections require extra wire to run the signal back to the VCR or TV?
What is the difference between a DVR and a VCR?
How many hours will a DVR record?
Do I need a VCR from you or can I use my own VCR?
What is a DVR card?
What is a Plug and Play connection camera?
How many cameras can I hook up to one TV?
Do you need a VCR to record or will the cameras record?
How long will the camera last with a 9-volt battery?
Between what temperatures is it safe for cameras to operate in?
What is the operating voltage of a camera?
What is a varifocal lens?
What is a fixed lens?
Is Pepper Spray Legal in my City or State
Is it Legal for me to own a stun gun in my City or State
What are the different terminologies for surveillance cameras
Can i return an item that i purchased ?
Where do you ship to


What is the difference between a wired and a wireless camera?
Wired cameras have a video cable that runs from the camera to your recording or viewing device such as a DVR, VCR or monitor. Wireless cameras have a built-in transmitter that sends the video signal to a receiver. The receiver connects to your recording or viewing device.

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Can I get audio in my hidden camera?
No you cannot. According to United States federal laws, audio should not be used in a surreptitious manner. One example of surreptitious interception is audio in a hidden camera. This includes pinhole board cameras and all covert or hidden cameras; i.e., a clock radio. Audio in a hidden camera or board camera is only available to law enforcement agencies. Title 18, Section 2512.

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How do hidden cameras work?
A small board camera is built into an everyday item. The camera can be wired which means it is connected to the DVR or VCR using a cable. The camera can also be wireless, in this case the camera transmits a signal to a receiver that is connected to the DVR or VCR.

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How far can a wireless hidden camera transmit?
Standard wireless hidden cameras can transmit up to 1000 feet and high-powered wireless hidden cameras can transmit up to 2000 feet.

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How many wireless cameras can you have in one location?
You can have up to four wireless cameras in one location. You can view all cameras at once using four receivers or you can use one receiver and switch to each camera. You will only be able to view one camera at a time if you only use one receiver. If you want to install multiple wireless cameras in one location it's best to order them at the same time so that we can put them on different channels.

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Will a cordless phone interfere with wireless cameras?
Cordless phone that operate on the 2.4 GHz frequency will cause interference with 2.4 GHz cameras. Interference should be minimal and usually occurs if the phone is between the camera and receiver.

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What is a 2.4 GHz wireless frequency?
A frequency is used to transmit a signal or data like video. 2.4GHz is the specific wireless frequency that our tranmitters use to send video signal to a receiver. All of our wireless cameras operate on the 2.4 GHz frequency. Range varies from 200' to 700' depending on environmental conditions. These units are FCC approved.

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Are the transmitters FCC approved?
The transmitters used in all of our wireless systems are FCC and Industry Canada Certified.

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What is CCD?
CCD is used in professional cameras because of it's high resolution quality and it's ability to record in low-light situations. CCD is basically a small silicon chip that receives light and turns it into voltage variations which makes up an image. It's usually measured in inches with 1/3" CCD being the standard. They are higher priced but are great for cameras that may require vision in near darkness.

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What is a Quad?
A Quad splits your monitor into 4 sections allowing you to view 4 cameras at once.

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Will a Quad allow four cameras to record at the same time?
Yes you can record all four cameras at the same time. You also can record using a switching monitor, which will record the camera that is showing at that moment.

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Do the receivers work through walls up to two feet thick?
Yes as long as there isn't excessive amount of metal in the wall.

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Do the plug and play connections require extra wire to run the signal back to the VCR or TV?
Yes, you need to buy the length of cable you need we offer the CA-25, CA-50 and the CA-100.

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What is the difference between a DVR and a VCR?
A Digital Video Recorder (DVR) system records high resolution digital images to a hard disk drive (HDD) and eliminates the requirement of maintaining VHS tapes. Since the video images are stored digitally, the image quality will not degrade overtime, as would a VHS tape when recorded over multiple times. The time-saving search capabilities of a DVR will enable the user to locate the desired video clips via user defined parameters (camera, time, date, etc.) versus the fast forward and rewind functions of a VCR. A DVR can be accessed remotely from anywhere in the world using the Internet.

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How many hours will a DVR record?
The amount of time a DVR will record for is based on the size of the DVRs hard drive, the number of cameras recording and the number of frames per second it is recording at. One camera recording in Real Time uses 1 GB per day. So a 16 camera system will use 16 GB in one day.

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Do I need a VCR from you or can I use my own VCR?
You can use your own VCR for recording. However, the VCR will have to be recording all the time. Most VCRs can only record for about 10 hours but we have special VCRs that can record up to 1280 hours.

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What is a DVR card?
DVR Cards enable the user to convert their computer into a Digital Video Recorder. The DVR Card(s) is typically installed in an available PCI slot of a computer. DVR cards are bundled with video surveillance software which allows the user to record and display multiple cameras simultaneously from the camera site or a remote location.

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What is a Plug and Play connection camera?
It is an RCA Video plug and a power plug on the camera for easy connection to VCR or TV. This is done by running the RCA (Aux) line into the VIDEO IN of the VCR or TV. The TV or VCR must be set on the correct channel to view the VIDEO IN picture.

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How many cameras can I hook up to one TV?
You can hook up as many cameras as your TV has inputs. Most TVs have 2 inputs but when using a quad you can hook up four cameras.

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Do you need a VCR to record or will the cameras record?
You must have a VCR or DVR if you want to record.

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How long will the camera last with a 9-volt battery?
The Cyber Eye and BD-127 will last 5 hours.

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Between what temperatures is it safe for cameras to operate in?
It is Safe for B/W cameras to operate between -23C to + 50C or -10ºF to +122ºF *IT IS Safe for color cameras to operate between -23º C to +40ºC or -10ºF to +104ºF *It is safe to store cameras between -30ºC to +70ºC or -22ºF to +158ºF

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What is the operating voltage of a camera?
Our cameras range from 9 volts (CMOS) to 12volts, and also 24 volt professional models.

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What is a varifocal lens?
A varifocal lens is one where the focal length of the lens can be varied. This is a fancy way of saying it is a zoom lens. Most varifocal lenses have, and in almost all circumstances should have, an auto iris feature.

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What is a fixed lens?
A fixed focal length lens cannot zoom. The focus is fixed. A fixed focal length lens usually allows more light to pass through the lens at a given focal length than a varifocal, or zoom lens. This can be important in low light situations.

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Is Pepper Spray Legal in my City or State
Below are pepper spray laws and restrictions that we are aware of. You should check locally if you believe pepper sprays may be restricted in your area: State Laws and Restrictions States Where Pepper Sprays are Restricted (We cannot ship to these states. If an order is placed your order will be canceled) New York: New York residents may only purchase defense sprays from licensed Firearms Dealers or licensed Pharmacists in that state. Massachusetts: Massachusetts residents may only purchase defense sprays from licensed Firearms Dealers in that state. States Where Pepper Sprays Have Some Restrictions Michigan: OC Pepper spray can be no stronger then a 2% concentrate (Different companies can sell different concentrations.) CS is the only Tear Gas accepted and can be no larger then 35 grams per can. No combination spray allowed. Michigan approved pepper sprays are: 1-Mace Michigan Approved Pocket Model PepperGard Contains OC Pepper and UV DYE. 2-Michigan Approved Personal PepperGard Contains OC Pepper and UV DYE. 3-Michigan Double-Action CS Tear Gas Pocket Model Combines CS TEAR GAS and UV DYE. 4-Michigan Double-Action CS Tear Gas Personal Model Combines CS TEAR GAS and UV DYE. Wisconsin: Pepper only. No Tear gas, UV Dye or combination sprays. OC can be no stronger then a 10% solution. Can must be between 15-60 grams only. Must have safety feature. (Sorry, all our pepper sprays contain either tear gas or UV dye. We cannot ship orders to Wisconsin) NOTE: Pepper Spray is legal in all 50 states, however a number of cities and states have restrictions on sizes, strengths, etc.. If you have a question, it is wise to check with you local city or state attorneys office. Defense sprays should only be purchased by those 18 years of age or older. The above list may not be totally accurate or complete and Mercenary Teknologies accepts no responsibility for its accuracy or completeness.

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Is it Legal for me to own a stun gun in my City or State
Stun Guns Laws and Restrictions STATES WHERE STUN GUNS ARE RESTRICTED: ILLINOIS HAWAII MASSACHUSETTS MICHIGAN NEW JERSEY NEW YORK RHODE ISLAND WISCONSIN -------------------------------------------------------------------------------- CITIES WHERE STUN GUNS ARE RESTRICTED: ANNAPOLIS, MD BALTIMORE, MD BALTIMORE COUNTY, MD CHICAGO, IL DENSION / CRAWFORD COUNTY, IA (*According to Sheriff Tom Hogan*) DISTRICT OF COLUMBIA PHILADELPHIA -------------------------------------------------------------------------------- COUNTRIES THAT STUN GUNS ARE RESTRICTED: AUSTRALIA BELGIUM CANADA DENMARK HONG KONG INDIA (POLICE USE ONLY) ITALY JAPAN NEW ZEALAND NORWAY SWEDEN SWITERLAND UNITED KINGDOM -------------------------------------------------------------------------------- PENAL CODES AFFECTING AIR TASER, STUN GUNS & STUN BATONS. STATE RESTRICTIONS: DISTRICT OF COLUMBIA: Illegal District of Columbia Law. DC Code Ann. Title 6, Chapter 23. Firearms Control. Subchapter I. General Provisions 6-2302. (7) "Destructive device" means: (B) "Any device by whatever name known which will, or is designed, or may be readily converted or restored, to expel a projectile by the action of an explosive or other propellant through a smooth bore barrel, except a shotgun." (D) Any device designed or redesigned, made or remade, or readily converted or restored, and intended to stun or disable a person by means of electric shock. Subchapter II. Firearms and Destructive Devices. General Provision 6-2311. Registration requirements: (a) Except as otherwise provided in this chapter, no person or organization in the District of Columbia ("District") shall receive, possess, control, transfer, offer for sale, sell, give, or deliver any destructive device, and no person or organization in the District shall possess or control any firearm, unless that person or organization holds a valid registration certificate for the firearm. Subchapter V. Sales and Transfer of Firearms, Destructive Devices, and Ammunition. General Provision 6-2351. Sales and transfers prohibited. No person or organization shall sell, transfer or otherwise dispose of any firearm, destructive device or ammunition in the District except as provided in *** 6-2352, or 6-2375. SUMMARY: Possession and sales of Stunning Devices are banned in Washington, DC. -------------------------------------------------------------------------------- ILLINOIS: Restricted 1. In order to possess a Taser or stun gun, an individual must have a valid FOID card, as is currently required for firearms. 2. Sellers of Taser or stun guns must check the buyers FOID card and keep the record of sale for ten years, the same requirements for firearms sales. 3. When a licensed firearms dealer sells a Taser or stun gun, they must request a background check of the buyer. 4. The 24-hour waiting period required for long guns, shotguns, and rifles, will also apply to taser and stun gun purchases. -------------------------------------------------------------------------------- HAWAII: Illegal Hawaii State Law. Rev. Stats. Title 10, Chapter 134. Firearms, Ammunition and Dangerous Weapons. Part 1. General Regulations. Chapter 134-1 Definitions. "Electric gun" means any portable device that is electrically operated to project a missile or electromotive force. Chapter 134-16 Restriction on possession, sale, gift or delivery of electric guns. (a) It shall be unlawful for any person, including a licensed manufacturer, licensed importer or licensed dealer, to possess, offer for sale, hold for sale, sell, give, lend or deliver any electric gun. (b) Any electric gun in violation of subsection (a) shall be confiscated and disposed of by the chief of police. SUMMARY: Possession and sales of Stunning Devices are banned in Hawaii. -------------------------------------------------------------------------------- MASSACHUSETTS: Illegal Massachusetts State Law. Ann. Laws of Massachusetts. Chapter 140. Sale of Firearms. Section 131J: Sale or possession of electrical weapons; penalties. Section 131J. No person shall sell, offer for sale or possess a portable device or weapon from which an electric current, impulse, wave or beam may be directed, which current, impulse, wave or beam is designed to incapacitate temporarily, injure or kill. Whoever violates this provision of this section shall be punished by a fine of not less than five hundred nor more than one thousand dollars or by imprisonment for not less than six months nor more than two years in a jail or house of correction, or both. SUMMARY: Possession and sales of Stunning Devices are banned in Massachusetts. -------------------------------------------------------------------------------- MICHIGAN: Illegal The Michigan Penal Code Act 328 of 1931. Chapter 750.224a Portable device or weapon directing electrical current, impulse, wave, or beam; sale or possession prohibited; testing. (1) A person shall not sell, offer for sale, or possess in this state a portable device or weapon from which an electric current, impulse, wave or beam is designed to incapacitate temporarily, injure, or kill. (3) A person who violates this section is guilty of a felony. SUMMARY: Possession and sales of Stunning Devices are banned in Michigan. -------------------------------------------------------------------------------- NEW JERSEY: Illegal New Jersey State Law. New Jersey Stat. Ann. Title 2C. New Jersey Code of Criminal Justice. Chapter 39-1. Prohibited weapons and devices. (Section "r" summarized from Chapter 2C:39-1) "Weapon" means anything readily capable of lethal use or of inflicting serious bodily injury. The term includes, but is not limited to all (4) stun guns; and any weapon or (this section refers to tear gas and has been updated in 1995) other device which projects, releases, or emits tear gas or any other substance intended to produce temporary physical discomfort or permanent injury through being vaporized or otherwise dispensed in the air. (t) "Stun gun" means any weapon or other device which emits an electrical charge or current intended to temporarily or permanently disable a person. Senate, No. 2871 -- L.1985, c. 360 Senate Bill No. 2781, as amended by the Senate Law, Public Safety and Defense Committee, prohibits as a crime of the fourth degree the possession of a stun gun by any person, including a law enforcement officer. A crime of the fourth degree carries a penalty of imprisonment for up to 18 months, a fine of up to $7,500, or both. Prior to being amended the bill classified possession of a crime in the third degree. {Editors Note: According to Len Lawson of NJ Legislative Council, (609) 292-4625) NJ does not classify crimes in felonies versus misdemeanors. The highest crimes are in first degree on down to fourth degree. A fourth degree penalty is a serious charge and is generally considered a misdemeanor in common terms. It is however an indictable offense. A fourth degree crime does contain "a presumption of non-custodial sentencing," meaning that there is not imprisonment if there are no prior convictions. In some cases the sentencing is obviated from ones record if there is a period of good behavior following the charge.} The committee amended the bill to include a provision authorizing the Attorney General, at his discretion, to exempt law enforcement officers from the prohibition against possession stun guns. The bill also was amended by the committee to include stun guns in the definition of "weapon" in paragraph r. N.J.S. 2C:39-1. (Chapter 2C:39-1) (h) Stun guns. Any person who knowingly has in his possession any stun gun is guilty of a crime in the fourth degree. SUMMARY: Possession is banned of Stunning Devices in New Jersey. -------------------------------------------------------------------------------- NEW YORK: Illegal New York Consolidated Law (McKinneys) Book 39. Penal Law. Article 265. Firearms and Other Dangerous Weapons 265.00 15-a. "Electronic dart gun" means any device designed primarily as a weapon, the purpose of which is to momentarily stun, knock out or paralyze a person by passing an electrical shock to such person by means of a dart or projectile. 15-c. "Electronic stun gun" means any device designed primarily as a weapon, the purpose of which is to momentarily stun, cause mental disorientation, knock out or paralyze a person by passing a high voltage electrical shock to such person. Article 265.01 Criminal possession of a weapon in the fourth degree. A person is guilty of criminal possession of a weapon in the fourth degree when: (1) He possesses any firearm, electronic dart gun, electronic stun gun ***; or *** SUMMARY: Possession is banned of Stunning Devices in New York. -------------------------------------------------------------------------------- RHODE ISLAND: Illegal General Laws of Rhode Island. Title 11, Chapter 47. Statute Subsection 11-47-42. Weapons other than firearms prohibited. - (A) No person shall carry or possess or attempt to use against another, any instrument or weapon of the kind commonly known as a *** stun gun ***. Any person violating the provisions of this subsection, shall be punished by a fine of not more than five hundred dollars ($500), or by imprisonment for not more than one (1) year, or both such fine and imprisonment, and the weapon so found shall be confiscated. SUMMARY: Possession and use of Stunning Devices are banned. -------------------------------------------------------------------------------- WISCONSIN: Illegal Wisconsin Sta. Ann. Chapter 939. Crimes - General Provisions. Chapter 939.22 Words and phrases defined. (10) Dangerous weapon" means any firearm, whether loaded or unloaded ***; any device designed as a weapon and capable of producing great harm ***; any electric weapon, as defined in s. 941.295(4); or any other device or instrumentality which, in the manner it is used or intended to be used, is calculated or likely to produce death or great bodily harm. Chapter 941.295 Possession of electric weapon. Subsection (1) On or after July 1, 1982, whoever sells, transports, manufactures, possesses or goes armed with any electric weapon is guilty of a Class E felony. Subsection (4) In this section, "electric weapon" means any device which is designed, redesigned, used or intended to be used, offensively or defensively, to immobilize or incapacitate persons by the use electric current. SUMMARY: Possession and sales of Stunning Devices are banned. -------------------------------------------------------------------------------- CITY/COUNTY RESTRICTIONS: CHICAGO: Illegal Publishers Note: The following jurisdictions require waiting periods or notifications to law enforcement officials before weapons may be delivered to purchasers: Chicago - application approval/denial for: (1) Registration : 120 days (2) Re-registration: e.g., by an heir, 365 days) SUMMARY: Possession and sales of Stunning Devices are banned in Chicago. (More information required on City of Chicago Ordinance) -------------------------------------------------------------------------------- ANNAPOLIS: Illegal -------------------------------------------------------------------------------- BALTIMORE: Illegal (Including Baltimore County) Baltimore City Code 115. Stun guns and similar devices. (e) It shall be unlawful for any person, firm, or corporation to sell, give away, lend, rent or transfer to any individual, firm or corporation a stun gun or other electronic device by whatever name or description which discharges a non-projectile electric current within the limits of the City of Baltimore. It further shall be unlawful for any person to possess, fire or discharge any such stun gun or electronic device within the City. Nothing in this subsection shall be held to apply to any member of the Baltimore City Police Department or any other law enforcement officer while in the performance of his or her official duty (Ord. 385. 1985). -------------------------------------------------------------------------------- HOWARD COUNTY, MD: Illegal Sec. 8.404. Sale or possession of electronic weapons prohibited. It shall be unlawful for any person, firm, or corporation to sell, give away, lend, rent or transfer to any individual, firm or corporation an electronic weapon within the limits of Howard County. It further shall be unlawful for any person to possess, fire, discharge or activate any electronic weapon within the limits of Howard County. (C.B. 38 1985). -------------------------------------------------------------------------------- PHILADELPHIA: Illegal Philadelphia City Ordinance. Statute 10-825 Stun Guns. (1) Definitions. (a) Stun Gun. Any device which expels or projects a projectile which, upon coming in contact with a person, is capable of inflicting injury or an electric shock to such person. (2) Prohibited conduct. Nor person shall own, use, possess, sell or otherwise transfer any "stun gun." (3) Penalty. Any person violating any provision of this section shall be subject to a fine or not more than three hundred (300) dollars and /or imprisonment for not more than ninety (90 days.) -------------------------------------------------------------------------------- NEW YORK CITY: Illegal Administrative Code of the City of New York 10-135 Prohibition on sale and possession of electronic stun guns. a. As used in this section, "electronic stun gun" shall mean any device designed primarily as a weapon, the purpose of which is to stun, render unconscious or paralyze a person by passing an electronic shock to such person, but shall not include an "electronic dart gun" as such term is defined in section 265.00 of the penal law. b. It shall be unlawful for any person to sell or offer for sale or to have in his or her possession within the jurisdiction of the city any electronic gun. c. Violation of this section shall be a class A misdemeanor. [Exemptions under this section are provided for police officers operating under regular department procedures or guidelines and for manufacturers of electronic stun guns scheduled for bulk shipment. NOTE: The electronic stun gun is not a "firearm" under the Federal Gun Control Act of 1968 because it does not "...expel a projectile by the action of an explosive..."] SUMMARY: Possession and sales of Stunning Devices are banned in New York City

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What are the different terminologies for surveillance cameras
Surveillance Definitions AGC - Automatic Gain Control is an electronic system found in many types of devices. Its purpose is to control the gain of a system in order to maintain adequate performance over a range of input signal levels. Or An electronic circuit that tries to keep the video signal at a constant level (1volt peak-peak). Useful on cameras working at low light levels AI - Auto Iris is an electronic circuit that acts as an iris on CCD cameras by electronically shuttering the CCD sensor. Or An automatic method of varying the size of a lens opening in response to changes in scene illumination. AWB - Auto White Balance is an electronic process used in video cameras to retain true colors. It is performed electronically on the basis of a white object in the picture. CCD - Charged Coupled Device: It is analog technology. The CCD camera has a little bit higher resolution than CMOS. The camera also functions better in low light. A CCD camera drains a little bit more power than the CMOS cameras. It uses 12v instead of 9v. CMOS camera is smaller than a CCD camera and works longer with the 9v battery. HAD CCD - Hole Accumulation Diode is a type of CCD sensor with a layer designed to accumulate holes (in the electronic sense), thus reducing noise level. S to N Ratio - Signal to Noise Ratio is simply the ratio of the signal power and noise power, expressed in decibels (dB). Or measure of noise on a video signal. It is represented in Decibels as the level of the video signal compared to the level of noise present on that signal. The higher the signal to noise ratio the better. BLC - Balance Light Control ia a method to compensate for bright spots in a picture. It is also important to consider whether there are bright spots in the picture such as car headlights which can make identification of the vehicle registration or model impossible. This can also be a major problem where it is necessary to identify a person who is moving from bright daylight into artificial light. This could result in the subject becoming an unidentifiable silhouette. OSD - On Screen Display is a method of displaying set-up information or instructions on to a display monitor. Resolution - Resolution measures the cameras ability to reproduce an image. The higher the resolution, the better the picture quality. LUX - LUX is the measurement of low light needed for the camera to view and record properly. FPS - Frames Per Second is the number of still frames (pictures) that give the illusion of motion, which appear in a single second of time.30fps is considered "Real Time". So for Real Time viewing of your cameras, you need at least 30fps for each camera. IR - Infrared, IR LEDS are used on Day/Night cameras which allow the camera to see in the dark. Focal Length - the distance from the surface of a lens and its focal point.

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Can i return an item that i purchased ?
We at Mercenary Teknologies strive to offer our customers the best products at the best possible prices. Due to the nature of the products, returns will not be accepted unless the product is found to be defective or unless otherwise explicitly stated on the specific Mercenary Teknologies product page. All returns, refunds, or exchanges must be approved by Mercenary Teknologies before any products are returned. We have implemented this policy because of the misuse of our former liberal return policy. A few unscrupulous people have ordered our products for specific short term uses and then returned the product in a condition that is unsatisfactory. We test all of our products before shipping. Your satisfaction is our number one concern. If you have any question regarding our products, please contact Merc-Tek@Hotmail.com or by telephone at 518-533-9855 before placing an order. RETURN POLICY: All our hidden cameras, surveillance equipment, and other hi-tech products are special ordered by the person ordering and are NOT subject to cancellations. Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer*. All returns must be authorized by Mercenary Teknologies before product(s) is returned. All products must be returned in the original packaging. Mercenary Teknologies will replace, refund, or credit your account for returned product(s) at Mercenary Teknologies's discretion. *Special exceptions may be made on a case by case basis determined by Mercenary Teknologies. In this event, returns are subject to deductions for shipping costs and a 25% restocking charge and must be returned within a five (5) day period from date of receipt of product(s). NO refunds will be given for products returned without explicit permission from Mercenary Teknologies. Any return must be authorized by a representative of Mercenary Teknologies and under no circumstances will returns be accepted otherwise. Authorization and shipping instructions must be obtained from Mercenary Teknologies. No returns will be authorized after five (5) business days of receipt of product(s). SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE. REQUESTS TO RETURN PRODUCTS MUST BE OBTAINED FROM MERCENARY TEKNOLOGIES WITHIN A FIVE (5) DAY PERIOD AFTER THE RECEIPT OF THE PRODUCT(S). WARRANTY: We guarantee all Mercenary Teknologies products to be free of defects in workmanship and material for 90 days (unless manufacturer's warranty is longer; please call) after purchase. We will replace or repair the product(s) at our option providing there is no evidence of misuse, or alteration.

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Where do you ship to
Shipping is Only inside the Continental United States and any order over 100.00 dollars is shipped free of charge. For all other orders under 100.00 dollars a shipping fee of 6.50 is charged. NOTE: WE DO SHIP TO P.O. BOXES BUT IT MAY TAKE LONGER TO ARRIVE BECAUSE IT WILL NOT BE SHIPPED UPS BUT RATHER IT WILL BE SHIPPED BY THE USPS. AND ALSO: # Pepper Sprays cannot be shipped by any method other than GROUND. # Pepper Sprays, or any type of weapon, including stun devices, knives and batons, cannot be shipped outside the United States (including its territories.)

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Last Updated: 18 Feb 2007 11:30:14 PST home  |  about  |  terms  |  contact
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